Do I upload corrupted footage to recover it?
No. Recovery runs locally in the desktop app. The companion web app handles accounts and licensing only.
FAQ
Short answers.
Which cameras are profiled?
DJI, GoPro, Insta360, HoverAir, iPhone, and a generic fallback path depending on the damaged container.
Can I run stages independently?
Yes. Diagnose, recover, and repair can be used as needed instead of forcing a single fixed pipeline.
Where do I manage billing?
On the Media Rescue companion web app — not on this marketing portal.
Read the privacy split
The privacy page clarifies local recovery versus account data on the companion site.